Welcome to the Nivora Eye Institute website. By accessing and using this website, you agree to comply with and be bound by the following Terms & Conditions. If you do not agree with these terms, please do not use this website.
These terms govern your use of the website, services, appointments and information provided by Nivora Eye Institute.
Medical Disclaimer
All content on this website is provided for informational and educational purposes only and is not intended to be a substitute for professional medical advice, diagnosis or treatment.
- Always consult a qualified eye specialist for medical advice.
- Do not ignore professional medical advice because of something you read on this website.
- Treatment results may vary from patient to patient depending on medical condition and suitability.
Appointments & Consultations
When you book an appointment through the website, phone or any online platform:
- Appointment requests are subject to confirmation.
- The institute reserves the right to reschedule or cancel appointments due to doctor availability, emergencies or technical issues.
- Patients are advised to arrive on time for their appointment.
- Delay from the patient’s side may lead to rescheduling.
Payments & Billing
- Consultation, diagnostic tests and surgical procedures are chargeable services unless specified otherwise.
- All payments for services, surgeries, diagnostics and optical purchases must be made as per the institute’s billing policy.
- All payments for services, surgeries, diagnostics and optical purchases must be made as per the institute’s billing policy.
- EMI or finance options, if available, are subject to approval by third-party finance providers.
Eye Camps & Free Checkups
- Free eye checkup camps include basic screening only.
- Additional tests, medicines, spectacles or surgery are chargeable.
Website Usage
By using this website, you agree:
- Not to submit false information through contact or appointment forms.
- Not to copy, reproduce or reuse website content, images or branding without permission.
- Not to misuse the website or attempt unauthorized access.
- All website content including text, images, logo and design is the property of Nivora Eye Institute.
Limitation of Liability
Website Usage
- Any technical issues on the website
- Temporary website downtime
- Decisions taken by users based on website information
- Loss or damage arising from website usage
Changes to Terms & Conditions
Nivora Eye Institute reserves the right to update or modify these Terms & Conditions at any time without prior notice. Users are advised to review this page periodically.
Contact Information
For any queries regarding these Terms & Conditions, you may contact the institute through the official contact details provided on the website.
Privacy Policy
Nivora Eye Institute is committed to protecting the privacy and confidentiality of patient and website user information. This Privacy Policy explains how we collect, use, store and protect your personal information.
By using our website, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect the following information:
Personal Information
- Name
- Phone number
- Email address
- Age / Date of birth
- Address
- Medical history (if submitted through forms)
- Appointment details
Non-Personal Information
- Browser type
- IP address
- Pages visited on the website
- Time spent on the website
- This information helps us improve website performance and user experience.
How We Use Your Information
We use the collected information for:
- Booking and managing appointments
- Patient records and medical treatment
- Patient records and medical treatment
- Sending important updates related to eye care services
- Improving website and services
- Internal record keeping
- We do not sell, rent or share your personal information with third parties for marketing purposes.
Data Protection & Security
We are committed to ensuring that your information is secure.
- Patient data is kept confidential.
- We use appropriate security measures to protect data from unauthorized access.
- Only authorized staff have access to patient information.
Sharing of Information
We may share information only when necessary:
- With doctors and medical staff for treatment
- With doctors and medical staff for treatment
- When required by law or legal authorities
- With payment providers for billing transactions
Cookies Policy
Our website may use cookies to improve user experience.
Cookies help us:
- Understand website traffic
- Improve website performance
- Provide a better browsing experience
- Users can choose to disable cookies through their browser settings.
Patient Confidentiality
All medical records and patient information are kept strictly confidential and are used only for medical and administrative purposes.
Consent
By using our website or submitting your information, you consent to the collection and use of your information as per this Privacy Policy.
Updates to Privacy Policy
Nivora Eye Institute may update this Privacy Policy from time to time. Changes will be posted on this page.
Contact for Privacy Concerns
If you have any questions regarding this Privacy Policy or how your data is handled, you may contact the institute through the contact details available on the website.
